FRONT OFFICE DEPARMENT
Front office is a business term that refers to a company's
departments that come in contact with clients, including the marketing,
sales, and service departments.
In the hotel
industry, the front office welcomes guests to the accommodation
section: meeting and greeting them, taking and organizing reservations,
allocating check in and out of rooms, organizing porter service, issuing
keys and other security arrangements, passing on messages to customers
and settling the accounts.
In American professional sports, the term refers to upper management
of a club, especially player personnel decision-makers.
Housekeeping is the act of cleaning the rooms and furnishings
of a home.
It is one of the many chores included in the term housework. Housecleaning includes activities
such as disposing of rubbish, cleaning dirty
surfaces, dusting and vacuuming. It may also involve some outdoor chores, such as
removing leaves from rain gutters, washing windows and sweeping
doormats. The term is often used also figuratively in politics and
business, for the removal of unwanted personnel, methods or policies in
an effort at reform or improvement.
Housecleaning is done to make the home look better and be safer and
easier to live in. Without housecleaning limescale can build up on taps,
mold grows
in wet areas, bacterial action make the garbage disposal and
toilet smell and cobwebs accumulate.
Tools used in housecleaning include vacuum cleaners, brooms, mops and sponges, together with cleaning products such as detergents,
disinfectants and bleach.
Nb : i get this file from G*****
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